Commvault Cloud SaaS(formerly Metallic) Status Page
Monitoring - We are currently experiencing degraded backup performance affecting Office 365 backup jobs. This issue may impact our Service Level Agreement (SLA).

Our team has identified the root cause of the performance degradation and has implemented preventative measures to address it. We are actively monitoring the situation to ensure that performance returns to normal.

Thank you for your understanding and patience as we work to resolve this issue.

Apr 20, 2025 - 15:05 UTC
Web Portal Operational
Central US Operational
REST API Operational
East US2 Operational
Reports Operational
Central US Operational
Usage & Metering Operational
Central US Operational
Active Directory Operational
East US2 Operational
Canada Central Operational
Dynamics 365 Operational
Canada Central Operational
East US2 Operational
Database Operational
East US2 Operational
Canada Central Operational
Central US Operational
Endpoint Operational
Canada Central Operational
East US2 Operational
Central US Operational
File & Object Operational
Central US Operational
West US2 Operational
West Central US Operational
West US Operational
East US Operational
Canada Central Operational
East US2 Operational
South Central US Operational
North Central US Operational
Canada East Operational
Office 365 Degraded Performance
East US2 Degraded Performance
Canada Central Degraded Performance
Central US Degraded Performance
SalesForce Operational
Canada Central Operational
East US2 Operational
Central US Operational
VM & Kubernetes Operational
Canada Central Operational
West US2 Operational
East US2 Operational
West Central US Operational
Central US Operational
West US Operational
East US Operational
North Central US Operational
South Central US Operational
Canada East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Weekly Scheduled maintenance Apr 26, 2025 08:00-09:00 UTC

We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Posted on Apr 24, 2025 - 07:01 UTC
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Resolved - This incident has been resolved.
Apr 20, 15:05 UTC
Monitoring - The issue affecting the display of the usage summary for subscriptions has been resolved, and the usage summary is now displaying correctly. Our team is actively monitoring the system to ensure stability. We appreciate your patience and will provide further updates if necessary
Apr 2, 14:21 UTC
Investigating - We are currently experiencing an issue with the display of the usage summary for subscriptions. Our team is actively investigating the root cause and working towards a resolution as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
Apr 2, 11:50 UTC
Apr 19, 2025
Completed - The scheduled maintenance has been completed.
Apr 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Apr 17, 07:02 UTC
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Apr 10, 07:02 UTC
Apr 11, 2025

No incidents reported.